1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website https://stormxtechsolutions.com/ and the provision of services by STORMX TECH SOLUTIONS LTD (“STORMX”, “we”, “us”, or “our”).

By accessing our Website or purchasing or using our services, you agree to comply with these Terms.

If you do not agree with these Terms, you should not use our Website or services.

2. About Us

Company Name: STORMX TECH SOLUTIONS LTD
Company Number: 16980107
Address: OFFICE 730, 85 DUNSTALL HILL, WOLVERHAMPTON, WV6 0SR, UK
Email: Admin@stormxtechsolutions.com
Phone: +44 7883 253715
Website: https://stormxtechsolutions.com/

3. Our Services

STORMX TECH SOLUTIONS LTD provides technology and digital services, which may include:

  • Website design and development;
  • Software development;
  • Mobile application development;
  • SaaS development;
  • AI and machine-learning solutions;
  • Digital marketing;
  • Search engine optimisation;
  • Data and analytics services;
  • Cloud and technology services;
  • Business automation;
  • Technical consulting; and
  • Other digital and technology services agreed with a client.

The exact scope of a project will depend on the proposal, quotation, statement of work, invoice, or other written agreement provided to the client.

4. Project Scope

Before beginning a project, we may provide a quotation, proposal, statement of work, specification, or written description of the services.

The agreed project scope may include:

  • Deliverables;
  • Project milestones;
  • Estimated timelines;
  • Fees;
  • Payment schedule;
  • Client responsibilities;
  • Revision arrangements; and
  • Other relevant project requirements.

Any work outside the agreed scope may be treated as additional work and may incur additional fees.

5. Client Responsibilities

Clients are responsible for providing accurate and complete information, materials, access credentials where necessary, content, approvals, and other information reasonably required for us to perform the services.

Clients must ensure that materials they provide to us do not:

  • Infringe third-party intellectual property rights;
  • Violate applicable law;
  • Contain malicious software; or
  • Breach the rights of another person or organisation.

Delays caused by the client’s failure to provide required information, approvals, content, or access may affect the project timeline.

6. Fees and Payment

All fees will be communicated to the client before work begins unless otherwise agreed in writing.

Payment terms may vary depending on the project and may include:

  • Upfront deposits;
  • Milestone payments;
  • Monthly payments;
  • Final payments; or
  • Other arrangements agreed in writing.

Invoices should be paid within the payment period stated on the relevant invoice.

We reserve the right to suspend work where an invoice remains unpaid after its due date.

7. Deposits and Project Payments

Where a deposit or advance payment is required, work may commence after the required payment has been received.

Unless otherwise agreed in writing, payments made for completed or substantially completed work may not be refundable where the services have already been performed.

Any refund entitlement will be determined in accordance with the applicable agreement and our Refund & Cancellation Policy.

8. Changes and Revisions

Reasonable revisions may be included where specified in the project agreement.

Requests that materially change the original scope, functionality, design, technology, or deliverables may be treated as additional work.

Additional work may require a revised quotation or additional fee.

9. Project Timelines

We will make reasonable efforts to meet agreed project timelines.

However, timelines may be affected by:

  • Client delays;
  • Changes in project requirements;
  • Third-party services;
  • Hosting or domain issues;
  • Technical problems;
  • Delayed approvals;
  • Force majeure events; or
  • Other circumstances outside our reasonable control.

Unless expressly agreed otherwise in writing, project timelines are estimates rather than guaranteed completion dates.

10. Intellectual Property

Unless otherwise agreed in writing, STORMX TECH SOLUTIONS LTD retains ownership of its pre-existing materials, systems, frameworks, reusable code, methodologies, tools, templates, know-how, and other intellectual property.

Ownership or licensing of project-specific deliverables will be determined by the relevant agreement and payment status.

Clients must not reproduce, distribute, resell, or commercially exploit our proprietary materials without appropriate permission.

11. Third-Party Services

Projects may involve third-party services, software, APIs, hosting providers, plugins, themes, payment providers, cloud platforms, or other external technologies.

Third-party services are subject to their own terms and policies.

We are not responsible for changes, interruptions, pricing changes, suspension, termination, security incidents, or failures caused by third-party providers.

12. Website and Software Availability

We do not guarantee that our Website or any technology service will always be:

  • Available;
  • Error-free;
  • Secure from every possible threat; or
  • Compatible with every device, browser, operating system, or third-party service.

We may temporarily suspend or modify the Website for maintenance, security, updates, or other operational reasons.

13. Warranties

We will provide services with reasonable care and skill.

Unless expressly stated in writing, we do not guarantee that a particular project will achieve a specific business result, revenue level, search-engine ranking, conversion rate, number of customers, or other commercial outcome.

14. Limitation of Liability

To the maximum extent permitted by applicable law, STORMX TECH SOLUTIONS LTD will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the use of our Website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits liability for matters that cannot legally be excluded or limited.

15. Confidentiality

Both parties may receive confidential information during a project.

Each party should take reasonable steps to protect confidential information and should not disclose it to unauthorised third parties except where required by law or reasonably necessary to provide the services.

16. Termination

Either party may terminate a project or service arrangement where termination rights are provided in the applicable agreement.

We may suspend or terminate access to our Website or services where a user:

  • Breaches these Terms;
  • Fails to make required payments;
  • Uses our services unlawfully;
  • Attempts to compromise our systems; or
  • Engages in fraudulent or abusive activity.

17. Acceptable Use

Users must use our Website and services lawfully and responsibly.

You must not use our services to facilitate fraud, unlawful activity, malicious activity, infringement of intellectual property rights, unauthorised access, or distribution of harmful software.

Additional requirements may be set out in our Acceptable Use Policy.

18. Privacy

Our processing of personal information is described in our Privacy Policy.

Our use of cookies is described in our Cookie Policy.

19. Links to Third-Party Websites

Our Website may contain links to third-party websites.

These links are provided for convenience. We do not control or endorse third-party websites and are not responsible for their content, security, availability, or privacy practices.

20. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on our Website with a revised “Last Updated” date.

Your continued use of our Website after changes are published may constitute acceptance of the updated Terms where permitted by law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, unless applicable law requires otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that apply.

22. Contact

For questions regarding these Terms, please contact:

STORMX TECH SOLUTIONS LTD
OFFICE 730, 85 DUNSTALL HILL
WOLVERHAMPTON, WV6 0SR
UK

Email: Admin@stormxtechsolutions.com
Phone: +44 7883 253715

Website: https://stormxtechsolutions.com/