Refund Policy
This Refund & Returns Policy outlines the terms under which refunds, cancellations, and service adjustments are handled for services provided by us.
1. Company Information
This website and services are operated by:
Company Name: STORMX TECH SOLUTIONS LTD
Company Number: 16980107
Company Address: OFFICE 730, 85 DUNSTALL HILL, WOLVERHAMPTON, WV6 0SR, UK
Email: Admin@stormxtechsolutions.com
Contact Number: +44 7883 253715
2. General Policy
At STORMX TECH SOLUTIONS LTD, we provide digital services including website development, mobile app development, AI solutions, SaaS development, and digital marketing services.
Since our services are custom-built and digitally delivered, they are generally non-tangible and non-returnable once work has started or been delivered.
3. Refund Eligibility
Refunds may be considered under the following conditions:
- If the project has not yet started after payment
- If a cancellation request is made within 24–48 hours of payment (before work begins)
- If we are unable to deliver the agreed service due to internal issues
- If a mutually agreed cancellation is made between both parties
4. Non-Refundable Cases
Refunds will NOT be provided in the following situations:
- If the project work has already started or been completed
- If the client changes requirements after development has begun
- If delays occur due to incomplete client communication or missing information
- If the service has already been delivered in full or partially
- For digital marketing, SEO, or guest posting services once execution has started
5. Service Cancellations
Clients may request cancellation by contacting us directly. Cancellation approval depends on the stage of the project:
- Before Work Starts: Eligible for partial or full refund (if applicable)
- During Development: Partial refund may be considered based on completed work
- After Completion: No refund will be issued
6. Refund Processing Time
If a refund is approved:
- Refunds will be processed within 7–14 business days
- Refunds will be issued to the original payment method
- Processing time may vary depending on the bank or payment provider
7. Digital Services Disclaimer
All services provided are digital and customized according to client requirements. Due to the nature of these services, outcomes such as SEO rankings, traffic growth, or marketing performance may vary and are not guaranteed.
8. Changes to This Policy
We reserve the right to update or modify this Refund & Returns Policy at any time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions regarding refunds or cancellations, please contact us:
STORMX TECH SOLUTIONS LTD
Email: Admin@stormxtechsolutions.com
Phone: +44 7883 253715
Address: OFFICE 730, 85 DUNSTALL HILL, WOLVERHAMPTON, WV6 0SR, UK
